What is it?
Click on the My account button at the top right of your dashboard to access a menu with 4 options to manage your account and your subscription.
1. Edit my account
Customize your personal account as a Sunver dashboard manager.
You can update:
First name and last name
Email address (used for login)
Phone number
Two-factor authentication (2FA)
Enable two-factor authentication to add an extra layer of security to your account.
🔒 What is 2FA? Two-factor authentication asks for a verification code (sent to your phone or email) on top of your password every time you log in. It's the most reliable way to protect your account from unauthorized access. We strongly recommend enabling it to keep your account secure.
Push notifications
Enable push notifications to receive alerts directly on your device (phone, tablet, iPad, etc.), just like with a native app.
You'll be instantly notified of:
New orders
New messages
And other important events
Push notifications come in addition to email notifications and help you react faster.
2. Join the referral program
Recommend Sunver and earn money for every new customer you bring in.
It's simple:
Follow the steps in the referral menu
Share your referral code with anyone who might be interested: hotels, vacation rentals, campsites, concierge services, and more
Earn rewards every time someone signs up using your code
3. Stripe customer portal
Manage your subscription directly from the Stripe customer portal:
Access and download your invoices
Update your billing information
Adjust the number of guidebooks or rooms in your subscription
Pause or cancel your subscription
Everything is managed in one place, in just a few clicks.
What if the link doesn't work?
In rare cases, Stripe may need some time to sync your data, especially right after:
subscribing to a new plan
changing your subscription plan
If this happens, you can access your Stripe customer portal directly via this link: https://billing.stripe.com/p/login/5kA17Y7OG49s7rq3cc
You'll be asked to enter the email address used when subscribing to Sunver. Once confirmed, you'll be redirected to your personal customer portal.
4. Log out
Log out of your Sunver dashboard on the current browser.
Tips & good to know
We strongly recommend enabling 2FA to protect your account, especially if you manage multiple guidebooks or several team members.
Push notifications are a game-changer if you handle messages and orders from your phone. You won't miss a single guest request.
Use the Stripe customer portal anytime: you don't need to contact our team to update your billing or change your subscription.